We gladly accept returns within 7 days and in store exchanges within 30 days from the original purchase date.
Original receipt and packaging required.
- Jewelry must be in good condition with all original certificates and accessories.
- Watches must be unworn, unaltered and in original condition to be accepted for return or exchange. All packaging, instructions and warranties, as applicable, must be included with the return or exchange of a watch.
Returns or Exchanges not allowed on custom orders, special orders, pre-owned watches and engraved items.
Cash refunds are issued to original purchaser with original sales receipt.
Cash refunds over $100 are made by check issued from our corporate office within 10 business days.
Charge credits are issued to original purchaser on the account to which the item was charged.
Items with a gift receipt can only be exchanged.
